Policies

Delivery

Please allow 3-7 business days for shipping. If you still have not received your purchase afterwards please contact us directly by clicking ‘Contact’ below. Buyer assumes any and all duties and customs costs for orders shipping outside of the continental U.S. and will be contacted in advance should additional charges need to be made. RISE N GRIND™ is not responsible for any lost, stolen or damaged shipments. All domestic shipments are assured and the buyer assumes all responsibilities of claims made with shipping carrier.

Prices, Shipping & Handling

Final prices include charges for shipping and handling or taxes, if delivered to customers within the United States. For customers outside the United States, additional charges may apply. Please email if this is the case.

Return Policy

All sales are final. Unless the product is damaged during the original delivery of shipment, purchaser will be responsible for any return shipping charges. The damaged item must be in its original packaging, and is subject to inspection to verify that it is new/unused. We do not give cash or credit refunds. However, we will gladly provide an exchange or store credit.

Color

We have made every effort to display the colors of our products as accurately as possible. However, the actual color(s) may depend on your monitor/screen. Therefore, we cannot guarantee that your display device’s depiction of any color displayed herein will be 100% accurate.

Personal data we collect and why

Reviews

When visitors leave item reviews on our site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a review complete a contact form on our site you will opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish a review, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Pages on this site may include embedded content (e.g. videos, images, articles, etc.) from other websites. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on our site, or have left reviews, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.